Many individuals who start using their very first web hosting account, or switch companies, normally have queries regarding how given operations are completed or stumble upon problems when setting up different things like e-mails, website settings, and so on. Because of this, many hosting companies have prepared documentation with popular questions and issues so as to help their customers obtain info quickly and easily. Consequently, the support staff members can devote more time to actual issues that certain customers may be experiencing, as the solution for the minor things will be available on the web and clients will be able to solve them without having to get in touch with the client support team. Having comprehensive documentation is critical, particularly for new users without any practical experience, as the web hosting service entails a huge amount of functions and many people can become confused about what to do. A good knowledge base can both help you perform the tasks that you want and become aware of how the hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we are offering feature an exhaustive knowledge base where you can find everything you may ever need to know with regard to your hosting account. Regardless of whether you intend to create a new database, to forward a domain by means of an .htaccess configuration file or to set up an e-mail account on your computer or smart phone, you can just check our help articles and all the information that you require will be there. When you go to a particular section of your Hepsia Control Panel, you can see articles that are relevant to the features that you can access through it. If you’d like to check the full list of articles and get familiar with all the functions that Hepsia is offering, or simply to read general info about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to encompass any obstacle that you might bump into, but in case you don’t find the info that you’re searching for, you can always touch base with us, as our technical support team members are on duty 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the thorough online help documentation that we’ve compiled for you. The articles themselves feature generic information about our services, educational manuals about the separate features that you can make use of, as well as troubleshooting guidelines that can help you recover common issues that you might bump into. The topics that we’ve covered include virtually everything, from elementary things such as how to host a brand new domain in the account, to more intricate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, while the whole article list is accessible through the all-inclusive Help section.