Integrated Ticketing System in Shared Website Hosting
In stark contrast to what you may find with a lot of other web hosting companies, the ticketing system that we’re using with our Linux shared website hosting is an essential part of the Hepsia Control Panel, which is included with all web hosting accounts. You won’t have to remember different logon credentials, since you’ll be able to manage both your tickets and the hosting account itself from one single location. So, in case you’ve got a query or confront a predicament, you can contact our tech support team representatives immediately. Our ticketing system offers a clever search mechanism. This goes to say that even if you have sent numerous tickets through the years, you’ll be able to track down the one that you want without any efforts. Moreover, you can see knowledge base suggestions for troubleshooting common challenges.
Integrated Ticketing System in Semi-dedicated Hosting
The Hepsia hosting Control Panel, which comes with all our Linux semi-dedicated hosting, was created with one goal in mind – that you should be able to manage everything connected to your semi-dedicated account from one location and the trouble tickets aren’t an exception. Our ticketing system is integrated into the Hepsia Control Panel, so, if you’ve got an enquiry or bump into a challenge, you can contact our help desk support team representatives momentarily without the need to go to a different system. You can browse through your web files or check a variety of account settings while posting a new ticket or reading the answer to an old one. In case you have lots of tickets and you want to find a particular one, you can take advantage of the intelligent search box, which is available in the Help section. We guarantee that you’ll receive a reply within the hour regardless of the essence of your query or problem.