Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section built into our Web Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed toward solving any common issue that you could face, they are contributed by our support team of proficient techs.

  • Top quality support service

  • How–To Video Clips

  • If you want to see how a task is accomplished or how an issue is dealt with, instead of just reading about it, then check out our collection of how–to video tutorials. They address many different issues and will help you quickly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 help desk service with a 60–minute ticket response guarantee. Our team of trained tech support engineers will be at your disposal to reply to all the inquiries that you might possibly have. During non–peak periods, a response will be supplied in even less than twenty minutes.