Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution warranty with all of our Linux shared website hosting packages, meaning that each individual support question you send will undoubtedly be reacted to within an hour max. Our support crew members have been trained to promptly solve any issue and to offer you well–timed guidance on any issue that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any issue you may have related to Red Dot Hosting’s solutions. We now have experts on duty on a regular basis to deliver solutions whenever necessary. You can utilize the ticket system or post a message at any time, or pick–up the phone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a complete practical knowledge base that’s included in all parts. In each area, you will find a Help press button which will load for you a selection of step–by–step courses on how to employ a particular element or conduct a specific action. In addition, we have prepared course movies that will help you get a better idea of the Control Panel’s interface.