1 hour ticket response
Fast support is our principal objective and this is why we have a team of expert customer support engineers who are prepared to provide a rapid answer to any question that you could possibly have. Simply send your technical support ticket from your Web Hosting Control Panel and we will get back to you within 60 minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute trouble ticket response time.
An Excellent Client Care Service
We have a team of web hosting support technicians who will be happy to respond to all your inquiries every time you require help. Almost all our tech support team members have several years of experience in the Linux shared website hosting sector, which suggests that you can always count on quick and exhaustive answers to your questions.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you will find an easy–to–navigate Help Center section where you can find quick hints on how to use our services. You can see the answers to your questions in the F.A.Q. database, see more tips in the web hosting account administration articles or check our instructional video tutorials.