Website Migration

A: The web site migration service on offer at Red Dot Hosting is entirely free of cost and involves transferring all your web files, databases and e–mails from your current web hosting provider to your brand new hosting account with us. We’ll also revise all the configuration settings necessary for your web sites to be fully functional on our cutting–edge cloud hosting platform.Our technicians are fully capable of moving any sort of site. With years of practical experience in this field, they are well–versed in the inner workings of our hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made application with many custom libraries is as elementary as moving a plain WordPress–based blog.

A: While we cannot give you a precise time interval, because there are plenty of factors, including the size of the web files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our very best to migrate your web site within 48h, and in some cases – within 24h (in case the content is not large).

A: Yes. We’ll need the name of the web site that you wish us to move. We will also need a means to access your current hosting account so that we can get the files associated with your website.

A: Our Privacy Policy is an indivisible part of the agreement that we will have with you as a customer. We are dedicated to protecting the safety of the private information collected from the customers. For this purpose, we employ technical safety measures to prevent the loss, the misapplication, the alteration or the illegal leak of the private data under our control. The safety measures include, but are not limited to: physical, electronic and administrative operations to protect and secure the information that we gather online. When we request customers to present financial info (for instance, a debit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption method.

A: Nope. Your web site will remain fully operational during the transfer. Once everything is done on our end, we’ll notify you so that you can examine it and check for problems. If everything’s okay, all you will have to do is modify your domain name’s DNS settings.

A: While we transfer your website content, your hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.

A: We support all Linux–driven hosting platforms. Fundamentally, if we can get access to your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.